Privacy Policy

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full Name
• Email Address
• Phone Number
• Billing & Shipping Address
• Company Name (if applicable)

b. Transaction Information

• Orders and purchase history
• Payment details (processed securely through third-party gateways; we do not store full payment data)

c. Technical Information

• IP address
• Browser type and version
• Device information
• Cookies and usage data

d. Communication Data

• Messages, inquiries, and customer support interactions

2. How We Use Your Information

Your information is used to:

• Process and deliver orders
• Provide customer support
• Improve website functionality and user experience
• Send updates, invoices, and notifications
• Manage your account and preferences
• Prevent fraudulent activities
• Comply with legal requirements

We do not sell or rent your personal data to any third party.

3. Cookies and Tracking Technologies

Our website uses cookies to:

• Enhance navigation
• Analyze website traffic
• Remember user preferences
• Improve overall performance

You may disable cookies in your browser settings, but some features may not function properly.

4. Sharing Your Information

We may share your information only with:

• Trusted service providers (payment gateways, logistics partners, IT support)
• Business partners involved in order fulfillment
• Government or legal authorities, when required by law

All third-party partners are required to protect your data under strict confidentiality.

5. Data Protection and Security

We implement industry-standard security measures to protect your personal information from:

• Unauthorized access
• Loss or theft
• Alteration or misuse

However, no online data transmission is 100% secure. We strive to maintain the highest security standards.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your account (subject to legal or transactional obligations)
• Opt-out of marketing communications
• Request restrictions on data processing

To exercise these rights, contact us at:
📧 privacy@tirriklada.com

7. Data Retention

We retain your personal information only as long as necessary for:

• Fulfilling orders
• Meeting legal obligations
• Handling disputes
• Improving our services

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content, privacy practices, or security policies.

9. Children’s Privacy

Our services are not intended for children under 13 years old.
We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.